Shipping /Refund / Exchange / Warranty Policy
Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement products are shipped UPS Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer.
There are no refunds on products; all sales are final. However, we will exchange products if found to be expired or defective in anyway.
We offer a 30-day exchange guarantee on all RadiaGuard products that we sell -- only if they are defective.
Attention: Exchange Officer
2220 County Road 210, Suite 108
Jacksonville, FL 32259
We do not accept returns and exchanges of any opened or used product
Upon receipt of the returned physical product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are entitled to a replacement, we will replace the product using the original method of payment.
Warranty Policy & Procedure
All products are warranted to be free of defects by the manufacturer. We will replace any defective or expired products.
Updated September 12, 2019